Customer Care

Customer Care Reliance is ready to serve with high integrity in providing the best solutions to customer complaints, to create good relationships and sustainable cooperation with customers

Customer Care One Stop Solution

Asuransi Kesehatan

All communications with customers, both customers of Health Insurance and General Insurance is done through one door of Customer Care

  • Routinely conduct visits to customers in order to provide reports and evaluation of services, benefit usage reports and claims reports.

  •  Routinely analyze TOP 10 Diagnosis of diseases that can be used as an evaluation for customers in order to perform preventive measures needed to maximize the comfort of the work environment

  • Routinely perform analysis on TOP 10 Provider showing Hospital and Clinic reports that become the favorite choice of insurance participants.




Asuransi Umum


  • Establish communication with General Insurance customers.

  • Provide information and receive customer claims reports